Service & Support
Comprehensive support for our customers
Availability, solution orientation, and reliability are the values which are necessary for a successful customer service and contribute significantly to customer satisfaction. We provide our customers with a comprehensive IT support covering the entire range of products and services.
Your advantages
Due to the regional support locations worldwide (Germany, China, India), we are available for our customers, 24 hours a day, 7 days a week, 365 days a year.
Our hotline provides instant support. The solution-orientated consulting team offers personal support for the entire range of products and services.
The centralized helpdesk, based on the SAP SolutionManager, provides our customers with a single point of contact and communication.
More than 200 experienced IT specialists guarantee high-quality support based on the SAP Partner Center of Expertise.